Monē Living & Interiors is an online-only furniture retailer. By operating exclusively online, we're able to offer carefully curated furniture collections at competitive prices without the overhead costs associated with physical showrooms.

On occasion, some of our supplier partners may offer showroom viewing opportunities. If there is a specific item you would like to view, please contact us and we will do our best to assist.

Delivery times vary depending on the product and supplier. Estimated delivery times are shown on each product page.

Once your order has been dispatched, we will send delivery information and tracking details where available.

Yes. Where tracking is available, we will send tracking information once your order has been dispatched.

For larger furniture deliveries handled by specialist delivery teams, live tracking may not always be available. However, delivery updates will be provided wherever possible.

Many of our products include free delivery to mainland UK addresses.

Delivery availability and any applicable charges will be shown during checkout. If you live in a remote area, Scottish Highlands, islands, Northern Ireland, or offshore locations, please contact us for a delivery quotation.

We offer a 14-day returns period from the date your order is delivered.

To be eligible for a return, items must be unused, in their original condition, and returned with all original packaging.

To request a return, please contact returns@monelivinginteriors.co.uk.

Yes. If your order has not yet been dispatched, please contact us as soon as possible and we will do our best to cancel it.

If your order has already been dispatched, cancellation may be treated as a return and collection charges may apply.

Please inspect your order upon delivery.

If your item arrives damaged, faulty, or incorrect, please notify us within 24 hours and provide photographs of both the item and packaging.

Email: info@monelivinginteriors.co.uk

Some furniture collections are made to order or imported in limited quantities.

Where this applies, estimated lead times will be displayed on the product page. While we always aim to deliver as quickly as possible, occasional supplier or shipping delays can occur.

In many cases, yes.

If you have a preferred delivery date, please contact us before placing your order or include your request in the order notes. While we cannot guarantee specific dates, we will do our best to accommodate your requirements.

Yes. We welcome enquiries from interior designers, property developers, hospitality businesses, and other trade customers.

Please contact us at info@monelivinginteriors.co.uk and we will be happy to discuss trade opportunities.

We accept all major debit and credit cards along with other secure payment methods available at checkout.

All payments are processed securely through Shopify's encrypted payment platform.

Email: info@monelivinginteriors.co.uk

Telephone & WhatsApp: +44 7935 843958

Customer Service Hours: Monday – Friday, 9:00am – 5:00pm UK Time